Merchandise Policy

Effective 11/03/2023

SALE POLICIES
All items are final sale. We will still accept inquiries about defects within 48 hours of delivery.

PROCESSING TIME
Processing time is typically 2-3 business days on most products.

DOMESTIC SHIPPING
All orders are shipped via USPS First Class/Priority Mail and UPS Ground (for larger packages). An email will be sent to you once your package has been shipped with tracking information. *Please understand that once a package has been shipped, transit & delivery times are beyond our control. We are not responsible for late delivery or any damage that occurs in transit.

LOST OR DAMAGED PACKAGES
In the case of a lost package, please contact your local post office for assistance. Happy Beehavior is not responsible for lost or damaged packages after they have been shipped. 

RETURNED PACKAGES
If a package is returned to us because the buyer provided the wrong address or has not claimed a package after the delivery attempt, a refund will not be issued. The buyer must repay the shipping costs before the item can be shipped again.

RETURNS/EXCHANGES
Your satisfaction with your purchase and experience is of the utmost importance to us. Please don't hesitate to contact us directly with questions or concerns and we will try to find a solution to the situation any way we can. Due our limited inventory and made to order nature of our work, we typically do not accept returns or exchanges. Please make sure to read product descriptions, sizing guides, & shipping policies carefully before completing your purchase. If an exchange is accepted, customer will be responsible for shipping/handling fees.

DAMAGES/DEFECTS
Please get in touch within 48 hours of delivery, and we’ll be happy to help correct the problem with proof of damage. We can only process returns and exchanges on original unworn, unwashed merchandise - so please check your order before laundering! We are not responsible for any damage that occurs after the product is used or laundered.